Announcement Description

UNFPA requires the provision of IT Maintenance Service for UNFPA Country Office. The detail of the services required will be stipulated in the ToR.

The UNFPA office has 19 workstations, one server room and two meeting rooms. The office equips with 19 laptops with 19 docking-stations, 2 scanners, 6 printers, and 2 multifunction photocopiers. The internet service is provided by a UN Long Terms Agreement holder. There is a main fiber optic connection with WiMAX backup. The connection to the workstations is wire-based with cat-6 cable wiring. There are 3 wireless access points to provide internet connectivity and a VoIP for phone system. 

The majority of management and maintenance for server is remotely performed by ITSO from UNFPA HQ in New York. However, daily maintenance and support service at end-user level, webinar connection, and regular data backup to Google drive as part of data backup for disaster prevention and recovery require support services from a reputable outsourced firm.

Detail requirements can be found in the RFQ Nº UNFPA/KHM/RFQ/23/005 – IT Maintenance Service, posted on the UNFPA website and Bongthom.com.

How to apply: 

Interested Firms shall submit their proposals electronically to UNFPA dedicated email <cambodia.office@unfpa.org>, no later than 21 November 2023 at 17:00, Phnom Penh local time.